Steve Buttry, a journalist for more than 45 years, died February 19 at age 62 of pancreatic cancer.
I knew it was coming, but I still wasn’t really prepared for the news that Steve Buttry was really gone. The man who seemingly bounced back from everything – be it layoffs, professional disappointments, cancer (twice) – wasn’t bouncing back this time.
Steve had so many friends in the journalism world, each with their own treasured memories of and debts owed to a man who had a bottomless capacity to give. I’m no different. I owe Steve for nearly everything I have.
If it weren’t for him, I’d probably be working in PR or marketing in Ohio after being laid off from my last job as a journalist several years ago. Even aside from the obvious affect on my career trajectory, I also think I’d be a fundamentally different person if it weren’t for Steve (and not for the better).

Steve accepts the Rich Jaroslovsky Founder Award at the Online News Association conference in September of 2016. Click to see his speech.
I first met Steve the same way a lot of people did – via Twitter. After a long career as a reporter and editor, Steve had reinvented himself as a social media trainer and digital journalism thought leader. I had started following him because of his blog. I was social media editor at the Cincinnati Enquirer at the time, and mostly figuring out what that role was and the impact I could have if I only had a voice. He was a life raft for my flagging enthusiasm about journalism. We had struck up a correspondence over our shared challenges in teaching social media to unwilling newsrooms.
When I heard he was hired on at an emerging new media startup I had been closely following in DC, I sent him a direct message to ask him to keep me in mind when he got there. And he did.
Just today I read over our DM correspondence from those few months – and even then, he gave more than he ever had to. He gave me tips on how to apply, ideas of how to best pitch the job I wanted, and above all he gave me an interview. I must have applied for 100 social media and journalism jobs in the “big cities” and had never once got as much as a reply before. That was all Steve.
In the spring of 2010, Steve hired me on as social media producer at what would eventually become TBD in Washington, DC. That job, the people I worked with, the move to the coast from Ohio – all of it was the beginning of a new life for me. It put me on a map I didn’t even know existed. More than every awesome perk that came out of that job, the best (though it took me years to realize it) was learning how to live a good life from Steve.

The TBD engagement team, summer of 2010: (L-R) Me, Jeff Sonderman, Dan Victor, Nathasha Lim, Lisa Rowan and Steve Buttry.
When I first moved to DC, I felt so much less experienced, ambitious and worldly than everyone around me. But not Steve. He lived for his time with his family and friends – and I noticed early on that he spent so much of his time doing favors for others – inside and outside our company. He had mastered the art of the network, with friends in seemingly every city, with lives he touched everywhere on his travels. I can’t adequately explain how good it was for me back then to have a fellow Midwesterner showing me every day that it was possible to excel in that world of the “coastal elite” and not lose touch with your personal values.
As a newsroom leader in that environment, he seemed to savor capturing lightning in a bottle. At our brainstorming meetings for the community engagement team, he’d encourage us on even the most far-flung of ideas. He was always the one best at teasing out something tangible from the flights of fancy.
A few years later, Steve provided me with more life-changing chances. One was inviting me to co-teach a social journalism class with him at Georgetown University – which I would go on to do for four terms (and which piqued my interest in finishing my career in academia – like Steve). He hooked me up with my first few gigs training other journalists in using digital and social tools – which became something of a second career for me. He also was instrumental in hiring me on at Digital First Media – giving me a way out of the social media world and into my first job as a manager.
In six years, Steve granted me more favors than any one person deserves. And the most amazing part is that all of what he did for me, to him, probably wasn’t even that big of a deal because he did it all of the time. How many times in his long career did Steve Buttry do someone a favor? Be it speaking to a class, giving a recommendation, passing on a job opportunity, making a introduction, judging for awards, teaching newsrooms, giving rides, sticking up for an employee or coworker…he did it all of the time. Literally every day – right up to the end of his life.
There’s no easy way to repay a debt that large, save for continuing the work.
Last month, I sent him the following in a message exchange that would end up being our last:
I want you to know this: It is because of your influence that I never leave a tweet, Facebook message, voicemail or email from a stranger unanswered. I’ll never say no to a young (or not-so-young) journalist who reaches out to me for advice, help, ideas or feedback. I never refuse a journalism professor who asks me to speak to their class. I always take the meeting, even at the most stressful of times, because you did it for me and it made all of the difference.
The least I can do, that any of us can do, is to live the best kind of life possible – the way Steve did. We take the meeting. We get on the flights (and tweet about the delays). We teach. We give favors big and small. We are there for others – when the time comes, they are there for us.
Thanks for the lessons, Steve – and thanks to Mimi and the rest of the family for sharing him with an entire grateful industry for so many years.
How to Set Up A Chat Using CoveritLive
By Mandy
On April 24, 2012
In Community Engagement, How Tos
Lauren Boyer, a business reporter at the York Daily Record/York Sunday News, contributed to the following step-by-step directions for setting up a live chat between readers and panelists using CoveritLive. Many of these steps would also work for setting up a liveblog on your site where multiple staffers could contribute and readers can leave comments and questions.
First: Go to coveritlive.com and create a (free) account.
Embed Code
Customize your embed code to the size of the chat window you want (make sure it will fit into your online story or blog template). Copy the code and paste it into whatever platform you plan on using for the chat (this might be a story file on your website or an entry on your blog).
If you are embedding the chat onto Facebook, WordPress or other sites that don’t allow iFrames, check the right box under the displayed embed code to get a custom code for you.
Set Your Panelists
Under Additional Options, click Add Panelist/Producers. Under Add Panelists enter your guest panelist’s e-mail address and press the green plus sign. Adding Producers would allow another person (presumably a member of your staff) to have admin access during the chat.
Then, click the green “Send Invites” button at the bottom. Click “Save” at the bottom of the screen.
More Options
Under Additional Options, you have these options available to add to your chat or liveblog:
Notify your panelist
After you’ve set up the panelists in CoveritLive, let them know that they should have received an e-mail from an application called “Cover It Live.”
Tell them it’s important to save that email, as it has the link inside that they’ll need to click on at the time of the scheduled live chat. When they click on it, they will need to enter a login or username. It’s easier to tell them to enter a new username, since they probably don’t have a CoveritLive account (your staff, however, should have accounts).
Once they click on the chat link on the date of the chat, it will open what Lauren describes to participants as a “90s-style chat room” or an instant messenger window.
At Chat Time
Sign back into your CoverItLive account. Under My Account on the left hand side of the screen, click Upcoming. Locate your chat under CiL Events, click Launch Event Now.
Note: If you’re on an account used by multiple people, click Settings on the left-hand side of the chat console and change your display name to your name.
Only you and your panelist can see the reader comments coming in to the right side of the chat screen. To approve comments, thus making them visible to the public, click the green plus sign on the individual comment. To send a private message to the sender, click the yellow key sign. To block a user, click the red circle.
CoverItLive Chat Screen View (Image: CoPress)
Inside the chat, you have a lot of options for what you can do to enhance the reader experience, like adding polls, uploading media, adding trusted commenters (like other staff), displaying a scoreboard and adding in options on the fly.
Ending Your Chat
Just Xing out of the screen won’t do anything. Go under Tools on the left side of the chat screen, and click option that says End Live Event.
Afterward
Access Your Past Chats: Go to My Account > Completed Events. Select the event you want and click on the buttons along the top of the menu to see what options you have available.
Edit Entries: You can edit your chat after the fact here, if need be.
Save your Archived Chat: Keep this content around for others to see. You have the to either leave the chat on-screen for a user to replay or you can copy it all down as HTML and save it in a file in your CMS. This is a good idea if you want the chat to be searched by Google.
Check your chat stats: Log into the account and click Completed on the left side of the home screen. Click the button to select your event and click the “Statistics” button (looks like a pink, blue and green bar graph).