Dispatches from the living amongst journalism's walking dead

Tag: paymodels

Sunday plan evolves from print-only to print-first

I wrote first last week about my employer, The Cincinnati Enquirer, experimenting with a print-only strategy for certain stories to boost Sunday single-copy sales.

Not long afterward, I was in a meeting where we decided on the next course of this ever-evolving experiment – and came up with a conclusion web readers should find a bit more agreeable.

First_in_Print_logo2This past Sunday, the logo and experiment changed from “Print Exclusive” to “Print First”. This week, the six selected Sunday stories were promoted on Cincinnati.Com and held from online publication until today. This was intended to give more value to the printed Sunday edition without keeping the stories unavailable for online and out-of-market readers. This was a solution suggested by many of those who responded to my post last week (more on that later) and very agreeable compromise in our editor meetings on the subject.

While I don’t know how it worked for print sales, it seemed to work well for us on the online side at Cincinnati.Com. Mondays are notoriously slow for news with art, so these embargoed Sunday blowouts have been there for us to use today in prominent spots – and a few of them (like this piece on Larry Flynt’s family lawsuit – like that  isn’t just primed for the web) are doing very well in terms of page views.

We’ve known for awhile that our online readers and print readers are not usually the same – not just here, but at all newspaper sites. A strategy like this seems to reflect that as well, since the stories we held from online yesterday are today enjoying new life and a burst of traffic (not to mention placement in search engines and linkage from all over).

Simply put, we shouldn’t try to sell our web readers the print newspaper – if anything, we should try to sell them news they want in the format they want it. Newspapers can’t afford to devalue the web audience if they want to succeed in the long run, hence why everyone’s trying to find a way to make money online in the form of paywalls, freemium content, micropayments and whatever else is coming down the pike.

While I’m personally not crazy about some of those plans, I think anything is better than entirely withholding the news from the web audience. Judging from the responses I got last week and what we discussed internally at the Enquirer, I’m not the only one.

Here are some of the responses I was sent via email  and social media to the “Print Exclusive” experiment:

– I purchase the paper every Sunday and truly enjoyed [last week’s] piece on homeless teens….  I was however disappointed when I could not find the article online, as I wanted to email it/tweet it. I see the point in having print-exclusives to drive paper sales, but I am wondering if it might not be possible to post the articles online once the print editions are no longer available?

– If the Enquirer sold the Sunday sports section as a standalone print product, I’d buy that, but that’s all I’d want. Mostly I’m a web reader.

– I can see not putting the content online before print, but don’t make it unavailable to me online. Even if I have to pay for it or buy a day pass to your e-edition, at least I have a way to read it if I want.

– You should be able to “buy” daily copies of the paper online in the e-edition. Maybe even just make the Sunday e-edition a subscription option. I’d buy it.

– This seems kinda bass ackwards to me. You should be increasing your online presence rather than reducing it. I think the proposed pay model for the New York Times is perfectly agreeable and I have no problem subscribing to that.

What about you? What do you think of this latest plan?

NYT giving lessons in ineffective revenue models?

Last week, I and pretty much every other media blogger on the earth wrote about the potential problems facing the New York Times’ plan to charge non-subscribers for using their site. Giving a bit of credit where it is due, the Times has evolved it’s metered paywall plan to not charge those coming into stories from blog referrals, emails and social media (which had been a big concern of mine).

While this change is great in that it recognizes the importance of the passer-by reader, it does present a challenge in the sense that most online readers fall into this category – so what kind of money can they get from charging for this content in the first place? As others have noted, it isn’t even as if they’re charging for content now, just for the ability to use their site navigation. In other words, they want to kill their section front traffic, but keep their story-by-story page views.

The Times’ Opinionator Blog even grudgingly admits this seems like a bit of a back-off. No surprise, of course,  a NYT writer thinks the metered paywall is a good idea, but he realizes that online readers do not simply navigate to a newspaper site to peruse the news, they get their news from a combination of search, aggregators (including their own RSS readers) and recommendations from friends. If this trend continues and these sort of readers increase in number (which they will, as this is the preferred newsreading method of my generation and those younger), this porous paywall thingie doesn’t look much like a revenue model at all. It’s half-assed at best.

Which begs to mind the real question: Did the Times even really think this out? They made all kinds of big news when they first announced the metered paywall last week to all kinds of old-school-media backpats, but then they started immediately  backpedaling.

It’s made me wonder if they really had a firm grasp of what they sought to accomplish – audience and revenue-wise, with this plan from the get-go. I have to wonder, how much more will it change before it is implemented? And why did they announce this plan when they don’t seem to be very cognizant of what it will be or what they want out of it?

Jay Rosen hosts something of a debate about all of this on his blog. I suggest a read through the comments for a good look at what the reaction’s been to all of this re-jiggering.

Quick links and an update

It’s been a busy time professionally for me, so I apologize for not updating with any regularity. If you haven’t been reading about it, my company Gannett, has laid off more than 1,000 employees, including 101 at my paper. I am one of the lucky ones, thankfully.

While I still pull my head together, I have gathered a few links of interest. Check ’em out.

Recommended reading for June 8th

These are my recommended links for June 8th:

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