Dispatches from the living amongst journalism's walking dead

Tag: layoffs

What Happened and What’s Next With The Compass Experiment

“So what happened?”

That is the first question I get after “How are you?” from every person I have spoken to in the past month. But for the most part, they already know what happened to The Compass Experiment. They’ve heard it many times before.

It wasn’t anything dramatic. It rarely is when a startup or product within a larger company pivots or concludes. In fact, it is such a familiar story that it the fourth time since 2010 that some version of it has happened to me.

We all know last year was a challenging one for many media entities. McClatchy went through a bankruptcy and a sale, emerging in late summer with a new owner and new people in charge

As it happens sometimes, one management group’s pet innovation project becomes the odd man out when priorities, plans, and players change. In February, McClatchy decided to reorganize Compass in hopes of making the two local news startups financially sustainable on a shorter timeline. 

Instead of running Compass and its two sites, Mahoning Matters and The Longmont Leader, as a primarily independent business entity within McClatchy, it would become part of larger networks. The hope was the benefits of shared resources and network effects could spur faster growth. Mahoning Matters would be fully integrated into McClatchy as one of its publications. The Leader would be spun off and sold to our partners at Village Media. The three-person central team that helped run the revenue, fundraising, and audience efforts at both sites would be made redundant (that included me). 

As far as solutions go, it could have been a lot worse. I was not involved in the decisions, but I would have also suggested I be the first to go if I had been. After all, the goal of the overall project was to make the local sites self-sustainable. From day one, I have been working toward the goal of eliminating my own position. I just thought I had more time. 

What I didn’t want was for our local teams to see any cuts. They were both too new and at too precarious a place in their life cycles to withstand losses. Mahoning Matters had just celebrated its first anniversary in October, and Longmont had just turned the corner on seven months. 

Both sites have small teams (five full-time staffers at Longmont, six at Mahoning Matters) and tight budgets. We were operating as lean as possible to get through the pandemic with a plan to grow as our communities opened back up. To cut from such a small base would have been soul-crushing, and I’m just relieved I didn’t have to do it. 

So what now?

As disappointed as I am to have had to leave at this point of the story, I have no regrets about joining this project. I never do when something like this happens. I learned so much from this experience and I’m proud of all we did in my time with McClatchy. 

I entered into Compass with the goals of hiring the right team and building local news products for audiences that deserved better news. I did that, we did that, and it still matters to those communities. The people I hired continue to do great work. The stories they write and the relationships they have built locally are worthy of celebrating (please give them your support if you have the means).

We learned a great deal about audience research, building new products, launching revenue partnerships, and testing new processes, tools, and ideas in our local markets. We shared some of this on The Compass Experiment’s Medium site, and I think those running the sites now will continue to share more going forward. 

I hope to continue to share more of my learnings and experience here, too. I don’t know if I’ll ever get back to my blogging heydey like it was early in the lifecycle of this site, but I would like to continue to be part of the conversation about making local news, sustainability, running startups, etc. as I consider my next moves. 

On that note, I'm looking for my next role and picking up some training, consulting, and short-term projects along the way. It's a weird and scary time to be unemployed in journalism, so please keep me in mind if you or someone you know needs a me

Everything I know about leadership I learned from losing my job

A few weeks back, I was tapped to stand in for my boss, Robyn Tomlin, in giving a leadership talk to college journalists in NYC. Not really knowing much about “talking about leadership”, the best I could offer at the time were lessons from my own career. Let’s face it, I’m no Robyn Tomlin.

Right before I was to give this talk, I heard the first inklings that my job – and the jobs of my staff – were in doubt. This worry hanging over my head undoubtedly influenced the advice I gave that day. At the time, I honestly sort of thought I was BSing a bit. Over the past couple of weeks, since the news of Thunderdome’s demise became public, I’ve found these off-the-cuff lessons to be truer than I had imagined:

You don’t need to have a plan mapped out to make a great career.

All our best laid plans often can’t stand up to the realities of the business. Everyone who joined Thunderdome had their reasons – and for many (myself included), that reason was a dedicated to the mission of making local news sustainable. We had plans – and none of them included an early shutdown. Now, they’re all rolling with the punches, sticking together and aggressively going after what they want to do next.

Take risks, because they are worth it even when they don’t work out.

Twice now I’ve taken risks – with my career and that of my spouse – to move to a new city to pursue a job that sounded awesome. Neither worked out, but I wouldn’t take either decision back. These risks changed my life and have given rewards beyond increments of time on my resume. I think most of my coworkers would agree – we are all far better for this experience.

Lead from where you are, no management title required.

The Thunderdome staff has never been short of leaders at every level – be it on projects, new products or in the newsroom. These past 10 days, I’ve seen so many people inside Thunderdome step up and be leaders in the midst of all the insanity. I’ve seen them take control not only of their own careers, but also helping support, guide and push their colleagues onto new paths. I couldn’t be prouder of how they’ve rallied together and kept high spirits in the face of a lot of public pain.

Relationships matter, so give all you can, all the time.

I can’t begin to describe how comforting it was to experience the outpouring of support for the Thunderdome staff in the hours and days following the news of our layoffs. Our web of former coworkers, friends, ONA buddies and journalists-we-know-from-Twitter was there to catch us when we fell. I’m still working on answering every email, tweet, Facebook message, text and phone call that offering support, drinking money, connections and job leads that made their way to me and my staff.

These networks don’t just materialize in times of trouble – creating relationships that matter lies in the little details of how we conduct our personal and professional lives when we aren’t in need. It’s filling in for people at the last second for professional obligations, Skyping with that class, helping with that project, listening to that bad-day rant, inviting that person to sit at your table – and following up, always following up. Being nice matters. Giving of yourself and your time matters. When it is your time to be in need, it all comes back around.

All in all, I don’t really know if I told those kids much about leadership, but I hope they took these few pieces of advice to heart. Thanks, everyone, for all you’ve done for us.

Here are my (absolutely horribly designed) slides from that leadership talk. It doesn’t make as much sense without the notes, but you can see those on the slide files if you are so inclined.

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Thunderdome’s demise is déjà vu all over again

Time counts and keeps counting, and we know now finding the trick of what’s been and lost ain’t no easy ride. But that’s our trek, we gotta travel it. And there ain’t nobody knows where it’s gonna lead. — From “Mad Max Beyond Thunderdome”

Thunderdome: A bunch of great journalists entered. And now, all leave.

By now, everyone knows Thunderdome is being unraveled.  There are lots of hows left to figure out and whys left to reckon with, but the fact is that it’s all ending much too soon. It’s all so terribly familiar to those of us who went through a similar unraveling at TBD in 2011… only this is worse. 

TBD didn’t have time to finish what we started, but at least we got the chance to start. Thunderdome never even got the chance to carry out even the beginnings of our goals. Many of our long-planned channels just started launching. We had a number of new revenue-generating products on the horizon. We had just started building our in-house product team. We were on the brink.

The Thunderdome Interactives team leaders circa August 2012. (L-R) Me, Tom Meagher, Julie Westfall and Yvonne Leow.

The Thunderdome Interactives team leaders circa August 2012. (L-R) Me, Tom Meagher, Julie Westfall and Yvonne Leow.

This is the startup world in journalism – our industry has a tough time finding funders with the stomach to endure the time it takes to build a digital business.

DFM and Thunderdome was founded on the idea of “putting the digital people in charge”. We were put in charge – and we made positive, forward-moving changes at dozens of local newspapers to prepare them for a future without print. Was it all perfect? No, we made a lot of mistakes. There were a lot of things I would do differently if I had the opportunity. That said, Thunderdome didn’t fail. It didn’t even start.

The employees of Digital First deserved better – not just the people losing their jobs at Thunderdome, but also those out in the field at local newspapers. I hope they can continue the digital transformation they’ve started at every local newsroom – because that’s what will keep them relevant in the years to come.

Just another day at the virtual and real-life office at Thunderdome.

Just another day at the virtual and real-life office at Thunderdome.

What’s Next

I encourage anyone reading this to check out the Thunderdome staff and hire them as soon as possible. I’ll do whatever I can to get them to their next stops. As for me, I don’t know what’s coming next – and frankly, I find that pretty exciting, all things considered.

I want to thank Jim Brady and Steve Buttry for giving me (another) chance to change my career. I wanted out of my social media pigeonhole and they gave me the opportunity to grow, lead and learn so much more about this industry and myself.  I also have to thank Thunderdome Editor Robyn Tomlin, who has been such an inspiration to me. She’s taken a lot of time to mentor me – in leadership and in life – and I value the trust she put in me when she appointed me as managing editor.

And finally, I have to thank the Thundercats. It was an honor and a pleasure working with you all. You’ve taught me so much – and I can’t wait to see what you all do next.

As heartbreaking as it is to go through this all over again, I have no regrets. I would do it all over again for the chance to have worked with these amazing people. They have changed my life – and I have absolutely no doubt they will change the industry. I only wish we were going to be doing it together.

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Your Facebook fan page might not be in your control

In the past year or so, tons of media companies have been setting up their Facebook fan pages (with varying degrees of success). In this time, media companies have also been shedding staff members by the hundreds.

If any of those companies are like mine, chances are they have allowed staff members to create these fan pages using their own personal Facebook access. After all, it is the easiest way to do it. Chances are, these companies have also let go at least one person who created a Facebook fan page for their organization. Unlike user access to your in-house publishing systems and intranets, you have very little control over who has admin access to your Facebook fan pages unless you yourself created the page.

If the ex-employee in question as the creator and only admin on the page – there’s really nothing you can do except ask them to make you an admin as well. If they are feeling charitable, they might actually do it. But then there’s another issue.

As of right now, it seems there is no way to permanently remove admin privileges from the creator of a fan page. Tons of Facebook business users have been trying to get an answer to this issue to no avail. As of right now, whoever created your fan page, whether they work for you or not, has full control. If the employee parted ways with the company in a negative fashion, imagine what they could do: Post nasty or libelous status updates, send messages to all fans, delete the page altogether. Yikes, right?

Until Facebook decides to answer this long string of help requests, the best thing you can do is to not allow employees to create Facebook fan pages from their personal accounts. Instead, set up a universal staff account can be set up to create and administrate fan pages. That way a mere password change once an employee leaves your company will solve this issue.

Recommended reading for April 14th through April 17th

These are my recommended links for April 14th through April 17th:

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