Zombie Journalism

Dispatches from the living amongst journalism's walking dead

Tag: tbd

New strategy: Berate bloggers, tell online readers to buzz off

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On June 24, 2010

In Online Revenue Models, Rants

I’m not sure where newspaper execs are getting their PR advice these days, but whoever/whatever it is needs to be fired. The print news sector has put out some head-shaking proclamations this week – all of which have a common theme of holier-than-thou insults directed at online news consumers.

First up is the absolutely appalling handling of a new business model by the Tallahassee Democrat. The paper is going to start charging for news online – which the publisher finally gets around to saying on the second page after a long-winded, self-congratulatory monologue.

The column says:

It no longer seems fair to have only half of our readers pay for content while the other half reads for free online. This is about changing how we do business, not simply putting up a paywall on digital content.

Unless the TD happens to charge quite a bit for their print edition, the print subscribers aren’t paying for that journalism any more than the digital readers. They’re merely paying to have it delivered to their homes on expensive paper. That payment isn’t covering the cost of the reporting and editing. More on that later.

Aside: The same column that says online readers aren’t paying for content is unnecessarily paginated into three pages in order to rack up page views and generate online ad revenue. Talk about adding insult to injury.

But at least the paper’s publisher and editor were only trying to pull a fast one over on digital readers. A columnist at the paper upped the ante, going so far as to equate online readers with shoplifters.

He also seems to espouse the belief that the paper’s journalists are apparently above criticism, especially from the criminals who consume their news online. I won’t bother excerpting, as the entire column is essentially about this point.

Both pieces not only reflect complete distaste for online readers, they also seem to be a bit behind the times. The production of journalism is paid for by advertising revenue, which has been largely generated by printed ads in the past (hence why these guys want to keep readers there).

I suppose the Democrat must have missed the news that online advertising will soon be surpassing print. Maybe they’d be better off finding new ways to market themselves to online readers to keep more eyeballs on their site.

That brings us to the other newspaper industry wishful thought of the week: The classic “we’re the only trusted source for news” mantra.

McClatchy CEO Gary Pruitt told the Tri-City Herald a bedtime story about how “real” journalists are far more trustworthy than bloggers.

It is often impossible to know if anyone has verified the material that’s on the internet or whether anyone is held responsible for rumors, misinformation or outright libel.

That uncertainty is working in newspapers’ favor. People are turning to newspaper websites as a trusted source.

I’m not sure where Pruitt got his facts, which the paper reiterated without any backing up, because they’re quite flawed. I guess those online types aren’t the only ones who don’t back up what they hear from biased sources with real reporting. (Zing)

Thankfully, the Herald’s coverage area has blogger Matt McGee to set the record straight – with links to back up his claims. As my boss, Steve Buttry, asks in his post on this back-and-forth, “Which is the stronger example of journalism?”

This standoffish game has to stop if newspapers want to stick around. As these guys are out there turning away online readers and dismissing potential partners, news startups like TBD are out there ready to pick them up. And we aren’t alone.

Scoff if you want, but readers do, in fact, trust bloggers and news via social media more than you think. As the online medium continues to grow – and today’s young people continue to grow as news consumers – this New Frontier will become News as We Know It. Don’t newspapers want to be a part of that?

Need-to-Know Twitter Tips for Journalists

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On June 4, 2010

In Recommended Links, Twitter

As we’re hiring new staff members for every position from web producers to listings editors and transit reporters, a lot of my job at TBD will be devoted to bringing all those new hires – plus some of our existing staff from News Channel 8 and WJLA – up to speed on social media tools and practices.

I don’t think it’ll spoil anything to say we plan to use social media quite a bit in every aspect of TBD, so that training will be very important both before launch and as we go into the future and technology changes. Some of our staff, I imagine, will already have a rich background in social media use, while others may not be as comfortable just yet – so many levels of training will be vital.

I’m in the process of officially updating all of my documentation, so I’m in full resource re-evaluation mode. As I post on training plans, I’m curious to hear your thoughts on what you think is missing and offer your good examples of social media use you think we should take to heart.

Today – Twitter!

So most of us know now that Twitter is a rich way for reporters to connect with sources and readers as well as build their own brands. In addition to the basics of Twitter use, new users need to know how to find the right journalists, sources and locals to follow, using/understanding hashtags and how they can use Twitter for better reporting. I usually point newb reporters to the work of tweeting reporters on Muckrack and use the live presser tweets from @theHyperFix as a good example of live-tweeting.

There are a million great resources on using Twitter. I’ve collected quite a few I like to use.

The next logical step in Twitter training is using it’s vast amount of data to find information, track trends and find sources for stories. Sites like BackTweets, TweetGrid and Twitter’s own pretty formidable search engine can really help a journalist looking for people tweeting about [insert subject here] in their area and beyond.

Web Up The Newsroom recently had a great post about using Twitter search tools in reporting and sourcing that I think may be the best description of I’ve seen geared toward reporters.

Aside from the data search, Twitter’s geolocation data makes it easy to watch trends and tweets as they happen on a map – which is great if, say, news just broke in a certain area and you want to see what’s happening there from afar. I particularly like Bing’s Twitter maps (which can turn into quite a timesuck if you let it). SocialGreat is also nice if you just want to see what places seem to be trending across all the geolocation platforms.

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If you’d rather see a list than a map of trending local topics, you could check your Twitter home page – or, better yet – check out Trendsmap (using data from another great site, What The Trend). A lot of the time, these are silly chain letter hashtags or obvious news (like how Gulf and Oil are trending here right now), but sometimes you can see reaction to real-time events pop up in these trend searches (check it out right after a celebrity death or during a big sporting event to see what I mean). Trendsmap also has a great visualizer.

If you know what keyword you’d like to track over a course of time, Trendistic has a decent trend graphing application.

Aside from Twitter, there’s obviously a lot of other social media we’ll want to use in our day-to-day operations…but that’s for another post, my friends.

In the meantime, what are your favorite tips and tricks, apps or uses for Twitter I should be sure to pass on as we start training?

What measures success in journalism these days?

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On May 25, 2010

In Rants, TBD

As part of our effort to be open about the ongoing development of TBD.com, the Community Engagement staff has been writing a series of posts as to why and how we ended up here. It’s always the first question I get asked when I meet someone here in DC (can you tell by the accent?), so it’s a good assignment for getting to know us.

The story of how I ended up here is relatively well known (thanks to this and this), so I wrote about why I made the move.

In putting it together, I was thinking back to when I first announced (in mid-April) that I was leaving the Enquirer to come to TBD. A young journalist I know asked me, “Why in the world are you doing this? You have a good job. You’ve made it.”

I guess, in some ways, she was right. I had a voice at the table at a decent sized newspaper (and  had made it through several layoffs). That used to be a major milestone in my planned career goal – but a few months ago, I had an epiphany: My goals are outdated – and they really weren’t mine to begin with.

From Day 1 of journalism school, we were taught that to work at a Known Media Source is the biggest of big deals. Our ultimate goal would be to work at the New York Times’, Washington Posts and CNNs of the world – because that’s what many generations of eager journalists before us wanted. We were led to believe if we, like them, were to do good work at several smaller newspapers, we’d someday get brought up to the Majors of journalism to do the important kind of news that matters.

It’s kind of laughable in hindsight.

The big newspaper as the end-all-be-all is a throwback to a state of journalism that doesn’t really exist anymore. The culture of today’s big newsrooms are more “Stepford Wives” than “His Girl Friday”, employing journalists from a certain kind of background from a certain group of universities to tell a certain kind of story in the same way they’ve always told stories. Some are willing to stretch out of that box, but most haven’t. As an individual, you have to be quiet and fit in or you leave.

You don’t have to be in the Majors of newspapering to do important news that matters to people anymore. You don’t even have to be at a mainstream media source or have gone to journalism school. You don’t even have to call yourself a journalist at all. Getting recognition from big newspapers or major awards, while still nice, isn’t really the bar we have to measure ourselves by anymore. Exposure, originality and branding is the key – and you can do that on your own blog.

And that’s where TBD came in for me. I wanted the chance to do something new – and it was becoming obvious that I’d have to leave that Stepford Journalist career path to do it. Who knows? It might have been too large a risk – time will tell – but I bet I learn more from my time at TBD than I would have at a newspaper.

Am I saying I might not go back sometime or that I wouldn’t still want to work at one of those bastions of journalism someday? Of course not. I’m just saying I don’t think the old measures of success apply anymore. My success, for now, is TBD (har har).

The new kid in the downpour of fresh ideas

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On May 13, 2010

In TBD, Twitter

When you’ve spent your entire professional career in a newspaper’s newsroom, it’s pretty easily to get your mind blown at a startup. I can attest to that firsthand in my first few days on the job at TBD.

Instead of shoehorning some new media approach into a centuries-old tradition, we’re building something so new, it’s still somewhat intangible – and that’s the fun part. It’s also sort of terrifying.

Because we haven’t launched yet, there are no deadlines, per se (which is a tough adjustment from my last few years working in breaking news). Our deadline for now is launch – and then infinite thereafter as we continue to add new features and tweak tools.

Right now, there are no rules, but I wouldn’t call it lawless, either. All of us currently involved with TBD have extensive experience in news and/or the social sphere. We know the framework of what we’re working toward, the rest is totally up for grabs.

In the past few days, I’ve been in several meetings with the rest of the community engagement staff where we have been brainstorming TBD’s processes for reader participation, community newsgathering and the all-important continuous breaking news. There are only five of us in a room, but it’s a hurricane of what-ifs and how-about-wes.

Not once has anyone said, “We can’t do that” or “That isn’t possible”. That’s a great feeling.

I know those times are coming. Some ideas will make it and others won’t. For now, though, I’m just trying to get a word in edgewise in a newsroom full of energy and rapid-fire ideas.

In addition to these sessions, we’re crowdsourcing our TBD plans, so if you have ideas you’d like to share, please do.

The community hosts are already miles ahead of me, working hard to recruit good bloggers for our network. I, on the other hand, am desperately trying to catch up.

I’ve found being the social media producer for a website that doesn’t exist in a city that doesn’t know you is a pretty tall order. All that community I built around myself in Cincinnati is now far, far away – so now the new task is cracking the Twitter code of this area.

In preparation to launch the TBD Twitter account(s) in the near future, I’m currently working on building up my own DC base on Twitter, figuring out who to follow for breaking news, community tips, laughs and tips about cheap beer. I’m working on finding the “nodes” (as my former editor was fond of calling them), that is, the Kevin Bacons on the metro DC social media sphere who are followed by and follow everyone important.

That’ll take some time, I know. I’m just not very patient. Have ideas/suggestions? You know the drill.

Because we haven’t launched yet, there are no deadlines, per se (which is a tough adjustment from my last few years working in breaking news). Our deadline for now is launch – and then infinite thereafter as we continue to add new features and tweak tools.

Online news is always TBD

By

On April 22, 2010

In Industry News & Notes, TBD

So our new little metro site for Washington, D.C. is no longer nameless. It was announced today that the name of the site will be TBD – and I think it’s perfect.

As my future colleague Jeff Sonderman wrote,  it really fits with the mission of what we’re trying to do here.

News at the start of the reporting process is “to be determined” – though in the traditional model, many readers don’t get to see it or be a part of it at that point. You get it later, as a finished product in print, online or on-air. If you’re lucky, we’ll let you comment on it or write a letter to the editor when its done.

I truly believe needs to be alive to be relevant. Our goal is to get news out there fast, yes, but we also need to make that news evolve in time with the release of information, the ebb and flow of public opinion and the constant input of those affected by it.

There can and will be several avenues for the public to share in cultivating and developing the news at TBD – and I hope the people of metro DC will be as excited to be a part of it as I am. So far, the reaction seems positive. What do you think?

On making a move and taking new chances

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On April 14, 2010

In Industry News & Notes, Work Stuff & Projects

For months now, I have been excitedly following the developing news of Allbritton’s local news site. As the parent company of Politico, many online types have hopes this as-yet-unnamed project can revitalize online news – and maybe give the Washington Post a run for their money.

I’m proud to say that as of today, I’m going to be a part of this exciting and altogether new approach to news. I recently accepted a job to be the site’s social media producer, working with the likes of Jim Brady, Steve Buttry and the site’s rapidly-growing community engagement staff.

So long Camp Washington Chili, hello Ben’s Chili Bowl.

Did I mention I was excited? I also meant terrified.

I’ve had a great ride in my three years at Cincinnati.Com. I’ve had the opportunity to work with some really great journalists and brilliant innovators. I lead a comfortable existence here, with my husband working right across the office and lots of friends living close by.

I’m terrified/excited to throw away all I know for a whole new life in a new city and a company with a new way of doing business. I think I’m running out of chances to take chances – and this one just seemed like the best fit possible.

I’m thrilled for the opportunity to learn from some of the best minds in the journalism industry – and hopefully do a little bit of teaching myself.

We’ll be out to redefine what it really means to connect with a news audience – and there’s no way we’ll be doing this alone. I encourage my readers and friends in Cincinnati to offer their ideas and advice (and maybe a pint or two?) as I prepare move ahead to the new job. If any of you are from the DC area, please introduce yourselves via social media or in the comments below. I’m sure I’ll need all the tips and ideas you can give me.

It is only with the cooperation and input from local readers that this new project will be able to thrive. I hope you’ll all be along for the ride.

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