Dispatches from the living amongst journalism's walking dead

Tag: tips

Recommended reading for May 28th-June 2nd

These are my recommended links for May 28th through June 2nd:

  • 10 Must-Haves for Your Social Media Policy – As always, Mashable pulls together the tips that can help us all – individuals or businesses and news orgs – better develop our social media strategies.
  • Keyword Streamgraphs on Twitter – This site creates a visualization of the last 1000 tweets on a certain keyword. It doesn’t really make anything useful data-wise, but it is a great little thing you can link to out of your coverage of an issue or to track your buzz on an ongoing story. Mine is made for mapping who mentions “Reds” – but you can change the link to be any keyword.
  • How to Mine Twitter for Information – Great tips on getting data from Twitter to track buzzwords and trends over time.
  • Collaborative Reporting Tools | Publish2 – This new offering from Publish2 – which is a great tool if you haven’t used it – can be used in a lot of ways. It can be used to gather news tips, crowdsource stories and allow multiple people to contribute to reporting.
  • JournoTwit – The twitter client that’s not just for journalists… – This tool is still in development, but it has great potential. It is similar too, though not as good as, Tweetdeck – only online-based. If you could make the columns customizable, I’d be switching today.
  • Journalism.co.uk : BBC double-checks journalists’ ‘professional’ tweets – I guarantee there are reporters and editor that read this and think, “What a great idea!” No, it isn’t. Twitter is “right now” – not “ten minutes from now.” If you need an editor to make sure your tweets don’t have libel, spelling or factual error, you shouldn’t be tweeting. Period.
  • Commentary: Why Twitter won’t save journalism or kill it | McClatchy – A fairly honest overview of Twitter from someone who isn’t “in the tank” like me. While I think it is short-sighted to say Twitter won’t revolutionize journalism (maybe not Twitter – but something like it can and will), it’s at least giving the service a shot.

Recommended reading for May 26-27

These are my recommended links for May 26th through May 27th:

Recommended reading for May 6th

These are my recommended links for May 6th:

Recommended reading for April 24th through May 5th

These are my recommended links for April 24th through May 5th:

Recommended reading for April 21st

These are my recommended links for April 21st:

Recommended reading for April 14th through April 17th

These are my recommended links for April 14th through April 17th:

Get to know your Twitter stats

There are tons of sites jumping on the Twitter bandwagon every day – from new posting apps to URL shorteners and analytics providers – it’s all a lot to take in. I have been really getting into Twitter Analyzer lately to really dig into my publication’s Twitter account and I just can’t say enough great things about it.

I run @cincienquirer for the Cincinnati Enquirer every day – it is one of a half-dozen we run and our primary news account. Using TA, I can re-examine what subjects we post about the most, when we’re posting and when we could stand to increase/decrease our frequency. Check out these stats (updated as of today) for @cincienquirer – how useful would this info be to your news organization?

Average update frequency (by hour)

Average update frequency (by hour)

How often we update by date

How often we update by date

Most-tweeted keywords

Most-tweeted keywords

Wouldn’t it be great to know this info about your newspaper?You can also get great statistics on the people who read, follow and re-tweet your tweets. You can see how active your users are (how much they tweet), who re-tweets or mentions you the most and how many followers you can expect to gain over time.

Follower density by location

Follower density by location

How many messages are read by followers (red) and re-tweets (blue)

How many messages are read by followers (red) and re-tweets (blue)

Projected followers by fall

Twitter followers

Whether you use TA or another analytics program (like Omniture, which you may use for your website stats), this is info you should be monitoring regularly if your news organization is on Twitter. Without a regular look at your usage stats and your followers, it is difficult to monitor your success at reaching your desired Twitter audience.

Twitterizing your staff

Newspapers all over the country all seem to be springing into action on Twitter. If they aren’t already there, many are at least starting to check it out for use in their newsrooms.

Steve Buttry, the Information Content Conductor (how’s THAT for a title?) at Gazette Communications in Iowa is holding a webinar entitled “Leading Your staff Into the Twitterverse” through the American Society of Newspaper Editors.

Here’s the tipsheet he’s including for the webinar of several resources for those getting started on Twitter. It’s got a lot of info on how to set up and run an account and how to make Twitter work for you as a journalist (including an answer that question I get in every training session, “What do I say?”).

Check it out. Also, revisit yesterday’s post about my own Twitter tips.

Intro to Twitter for Journalists

(Updated June 2010)

How-Tos on Twitter

Tweet: A single Twitter message, the maximum length of which is 140 characters (so make them count).

Replying to/mentioning another Twitter user: When you include  @someonesname, it will send a public message to that user and show up in your outgoing tweets. This is also how you would address a Twitter user. Example: I spoke to @myboss today, he said I was fired. (To respond to others’ tweets on Twitter.com, hover your mouse over their message to see the reply option.)

Direct (private) messages: Use d theirname before your message to make it private. This will not show up on your public tweets. (To direct message from Twitter, hover their user icon and click on the gear to see the option or go to Direct Messages on the right side of the page.)

Re-tweeting (RT): If you see something on someone else’s Twitter feed you’d like to directly share with your followers, you can essentially “forward” their tweet to your readers by re-tweeting. (To re-tweet on Twitter’s site, hover your mouse over their message to see the re-tweet option.)

Hashtags: Sometimes on Twitter, you’ll see people use # before a word. This is called a hashtag and it is used to group tweets from lots of people relating to a certain topic or event. Use a hashtag if you happen to see one that is about a group or event you’re covering.

Starting a hashtag: If you spot a news event or hot topic on the horizon, try creating a hashtag of your own when tweeting about it. Make sure it has a # in front and is pretty short.

Tweeting links: Because you only have 140 characters to work with, you’ll want to shorten any links you put into your messages. Some applications do this for you (see below); otherwise you should shorten your link at tinyurl.com or bit.ly.

Posting photos: If you’re tweeting from a mobile application (see below), it should have a way to directly tweet images from your phone’s camera. There are desktop applications that make this a lot easier or you can upload and tweet a photo at Twitpic.

Posting your geographic location: Twitter has built-in geolocation tools you can enable if you’d like. This will include a location on a map with your tweet.

Posting from your computer: There are several applications available to tweet from your computer that are much easier to use than Twitter’s site. Check out Tweetdeck, Twhirl, Seesmic or HootSuite.

Posting from your cell phone: You can set up your Twitter account to accept tweets by text message by going to twitter.com/devices. You do this by going to Settings > Devices on your Twitter home page. Follow the directions there.

Posting from your Blackberry or iPhone: Smart phones have some nifty apps that help you tweet on the go – most include ways to easily tweet photos and GPS locators with your posts.  Check out your app store for an app that’s right for you.

Grouping Twitter contacts: Once you’re following more than a few people, it can get confusing and tiring to read the whole stream at once. Twitter has a grouping system called Lists that create narrower streams of info from select Twitterers.  You can create lists from the Twitter site or most desktop apps. Create specific lists for beat contacts, personal friends, stuff you read just for fun, etc.

Important Stuff to Remember (Ethics & Such)

  • Make sure you verify a fact before running with it (or even re-tweeting it). Think of Twitter as a tip generator, not a reporter.
  • Twitter followers will correct you when necessary – and they will quickly forgive mistakes so long as you admit to them quickly.
  • If you don’t know something, just say so.
  • Follow the Golden Rule with content. Don’t use anyone’s stuff without getting permission and giving credit.
  • The Internet is public and permanent. Everything you say – even what you think is private – can be found and documented. Act accordingly.
  • Furthermore, if you wouldn’t say it on air or in a story, don’t say it at all.
  • You don’t have to get a special Twitter account just for work. Many journalists (myself included) use one account to span both worlds. Not everyone is comfortable with that, so it’s your call.
  • Even if you have a separate Twitter account for work, keep your profession in mind. To the law (and to readers and sources) you are always a journalist in everything you do.

Finding Who to Follow

The best way to get people to follow you on Twitter is to follow the right people from the start. You don’t want to add too many people at once, as it makes it hard to follow (and might make you look like a spammer). Add a few people at a time, focusing first on adding beat sources, then moving to potential competitors, info feeds and influencers in the community.

It also doesn’t hurt to follow those who’ve replied to or re-tweeted you in the past.

Find local twitterers by location or subject: Twellow is a service that searches local people (or people anywhere, really) by their specialties and popularity on Twitter. Also try Wefollow, which let’s you find members by topic/interest area.

Follow other journalists: A great way to get started on follows is finding other journalists on Twitter. Look for people who share your beat, or even those who seem to have a Twitter presence you like, at Muckrack.com

Look at Lists: A great way to easily follow others and get started with lists is to subscribe to others’ public Twitter lists. If there’s someone you like on Twitter, see who they follow and their collected lists along the right side of their Twitter home page. See one you like? Subscribe to it or pick an individual account from their subscriptions to follow yourself.

Suggested follows:

Go to the address and click on “follow” to add them to start subscribing.

News organizations to follow on Twitter:

@cnnbrk @breakingnews @ColonelTribune @statesman

More good examples:

@johnfayman: A former pupil of mine, John is the Cincinnati Enquirer’s Reds’ beat writer. He’s a good example because he uses his account in many ways: live-tweeting games, leaving commentary, answering fan questions and re-tweeting links.

@thehyperfix: Chris Cilizza is the original live-tweeter, using this account for live coverage of press conferences. You can also follow his regular account @thefix.

More Info:

Twitter Signup and Account Setup

Data Mining Twitter (6/2010)

Making Twitter Work For Reporting (6/2010)

Need-to-Know Twitter Tips for Journalists (6/2010)

My own collection of suggested links about Twitter and social media for journalists is on Delicious.

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