Dispatches from the living amongst journalism's walking dead

Tag: mentorship

Steve accepts the Rich Jaroslovsky Founder Award at the Online News Association conference in September 2016.

Remembering Steve Buttry, the Man Who Would Always Take the Meeting

Steve Buttry, a journalist for more than 45 years, died February 19 at age 62 of pancreatic cancer.

I knew it was coming, but I still wasn’t really prepared for the news that Steve Buttry was really gone. The man who seemingly bounced back from everything – be it layoffs, professional disappointments, cancer (twice) – wasn’t bouncing back this time.

Steve had so many friends in the journalism world, each with their own treasured memories of and debts owed to a man who had a bottomless capacity to give. I’m no different. I owe Steve for nearly everything I have.

If it weren’t for him, I’d probably be working in PR or marketing in Ohio after being laid off from my last job as a journalist several years ago. Even aside from the obvious affect on my career trajectory, I also think I’d be a fundamentally different person if it weren’t for Steve (and not for the better).

Steve accepts the Rich Jaroslovsky Founder Award at the Online News Association conference in September 2016.

Steve accepts the Rich Jaroslovsky Founder Award at the Online News Association conference in September of 2016. Click to see his speech.

I first met Steve the same way a lot of people did – via Twitter. After a long career as a reporter and editor, Steve had reinvented himself as a social media trainer and digital journalism thought leader. I had started following him because of his blog. I was social media editor at the Cincinnati Enquirer at the time, and mostly figuring out what that role was and the impact I could have if I only had a voice. He was a life raft for my flagging enthusiasm about journalism. We had struck up a correspondence over our shared challenges in teaching social media to unwilling newsrooms.

When I heard he was hired on at an emerging new media startup I had been closely following in DC, I sent him a direct message to ask him to keep me in mind when he got there. And he did.

Just today I read over our DM correspondence from those few months – and even then, he gave more than he ever had to. He gave me tips on how to apply, ideas of how to best pitch the job I wanted, and above all he gave me an interview. I must have applied for 100 social media and journalism jobs in the “big cities” and had never once got as much as a reply before. That was all Steve.

In the spring of 2010, Steve hired me on as social media producer at what would eventually become TBD in Washington, DC. That job, the people I worked with, the move to the coast from Ohio – all of it was the beginning of a new life for me. It put me on a map I didn’t even know existed. More than every awesome perk that came out of that job, the best (though it took me years to realize it) was learning how to live a good life from Steve.

The TBD engagement team, summer of 2010

The TBD engagement team, summer of 2010: (L-R) Me, Jeff Sonderman, Dan Victor, Nathasha Lim, Lisa Rowan and Steve Buttry.

When I first moved to DC, I felt so much less experienced, ambitious and worldly than everyone around me. But not Steve. He lived for his time with his family and friends – and I noticed early on that he spent so much of his time doing favors for others – inside and outside our company. He had mastered the art of the network, with friends in seemingly every city, with lives he touched everywhere on his travels. I can’t adequately explain how good it was for me back then to have a fellow Midwesterner showing me every day that it was possible to excel in that world of the “coastal elite” and not lose touch with your personal values.

As a newsroom leader in that environment, he seemed to savor capturing lightning in a bottle. At our brainstorming meetings for the community engagement team, he’d encourage us on even the most far-flung of ideas. He was always the one best at teasing out something tangible from the flights of fancy.

A few years later, Steve provided me with more life-changing chances. One was inviting me to co-teach a social journalism class with him at Georgetown University – which I would go on to do for four terms (and which piqued my interest in finishing my career in academia – like Steve). He hooked me up with my first few gigs training other journalists in using digital and social tools – which became something of a second career for me. He also was instrumental in hiring me on at Digital First Media – giving me a way out of the social media world and into my first job as a manager.

In six years, Steve granted me more favors than any one person deserves. And the most amazing part is that all of what he did for me, to him, probably wasn’t even that big of a deal because he did it all of the time. How many times in his long career did Steve Buttry do someone a favor? Be it speaking to a class, giving a recommendation, passing on a job opportunity, making a introduction, judging for awards, teaching newsrooms, giving rides, sticking up for an employee or coworker…he did it all of the time. Literally every day – right up to the end of his life.

There’s no easy way to repay a debt that large, save for continuing the work.

Last month, I sent him the following in a message exchange that would end up being our last:

I want you to know this: It is because of your influence that I never leave a tweet, Facebook message, voicemail or email from a stranger unanswered. I’ll never say no to a young (or not-so-young) journalist who reaches out to me for advice, help, ideas or feedback. I never refuse a journalism professor who asks me to speak to their class. I always take the meeting, even at the most stressful of times, because you did it for me and it made all of the difference.

The least I can do, that any of us can do, is to live the best kind of life possible – the way Steve did. We take the meeting. We get on the flights (and tweet about the delays). We teach. We give favors big and small. We are there for others – when the time comes, they are there for us.

Thanks for the lessons, Steve – and thanks to Mimi and the rest of the family for sharing him with an entire grateful industry for so many years.

This Little Light O’ Mine: ONA, Let it Shine

Yesterday I started to lay out my ideas for the future of the Online News Association, where I hope to serve as a member of the board. The fun continues today!

Platform Two: Cast a Spotlight and a Life Saver

Just because most of the journalists you meet at ONA events tend to be from the major cities on the coasts doesn’t mean there aren’t talented online journalists operating in the Midwest and the South. As a Midwesterner myself, I used to feel completely invisible to the journalism innovators, discussion leaders and hiring editors on the coasts. At worst, I felt like a joke.

Back in 2004, in a second interview for an internship at what was then my favorite magazine, I was told by the hiring editor that she’d never interviewed a Midwesterner before. Days later, she called to tell me I hadn’t gotten the position mostly because she felt I couldn’t afford or handle a summer in New York City. In later years, I applied for every social media and web producer job that opened in New York, Washington D.C., Seattle, San Francisco and big cities in between. I rarely even got a call or email in response, even though I had all of the experience they were seeking. The jobs always seemed to go to those already in the area.

I got a shot at achieving my dreams when TBD decided to take a chance on a non-DC native – and anyone who wants to try something new should get support and encouragement, no matter where they live. Whether they want to lead changes in their local newsrooms or take on new challenges in larger markets, ONA should be helping these journalists along.

The first way to do this woud be to cast a spotlight on the industry’s less-lauded players and projects. Using a combination of crowdsourced nominations, freelance submissions and pitches, ONA should publish and promote a monthly newsletter highlighting work and people in news (and news-related) operations big and small – with at least one segment each month focusing on a new name. We do this to some extent with the “Featured Member of the Month”, but I imagine this being less in-depth and more widespread with the aid of a crowd’s help.

We do something like this on occasion inside Digital First called ‘The Three’, where particular projects of local journalists are lauded to the entire company. Imagine that on a much bigger scale, giving local journalists an even bigger stage. It might seem like a small, inconsequential thing, but a spotlight in a nationally-read blog or newsletter within the industry could be just what some journalists need to reach their next level – or just get a little ego boost.

On a similar note, I propose an organized virtual mentorship program. Think of it as a sort of Big Brothers, Big Sisters for online journalists – ON THE INTERNETS.

Those learning data or development skills can be paired with willing mentors already doing that work in the industry. The same goes for reporters, social media newbies, burgeoning photographers or those thinking of starting their own sites or products. It wouldn’t have to be intensive work on the part of the mentors, they would just make themselves available to offer feedback and guidance when needed. I would and have offered mentoring to journalists looking to get better at (or get employed in) social media and it has been tremendously rewarding. I’d think others would also jump at the opportunity.

Would either of these ideas appeal to you? Let me know.

Ron Liebau

Lessons Learned From An Old Dog Who Excelled at New Tricks

Earlier this week, I lost a good friend and journalism lost one hell of an editor in Ron Liebau. I worked with Ron at The Cincinnati Enquirer and whether he knew it or not, he shaped a lot of how I thought journalism should work. He’s an inspiration to all trying to move our industry to the future instead of worrying on the past.

In this wonderfully-written obituary, Tom Callinan, the former editor-in-chief of the Enquirer, noted how Ron wholeheartedly embraced the web.

“So many people had such a difficult time adapting, and he just jumped right in and took the leadership. He took that whole new world and put it in words that people could understand.”

It might sound like a tired cliche nobody believes, but it is true. Ron ran to the future with arms open, and he pulled many others in the newsroom with him by both his reputation as an old school news man and sheer force of will.

Ron Liebau

Ron Liebau

As a former print reporter and editor, Ron was old school about a lot of things: Sourcing, fact-checking, winning the day, good copyediting, solid ledes and prompt budgets. He was an encyclopedia of knowledge about the local area, public figures and notable dates. Ron was the archive, the stylebook and the voice of reason to me in the years we worked closely together.

One thing he wasn’t old school about was news delivery. He didn’t just embrace the web, he throttled it. As the online news editor, Ron constantly pushed reporters and editors to confront the web for what it was: An opportunity. He saw the web not only to reach our readers in new ways, but a means to beat the competition now instead of risking a second place finish later. He established a workflow and a mantra that probably drove many a reporter crazy, “Write for the web, update for print.”

Ron lived that workflow to a T. He was up and online early, writing web updates from the early news, sending tweets, taking down quotes over the phone (and later, Twitter) from our reporters in the field to get a quick paragraph and headline on the website. He’d get frustrated if print lineups took priority over what was popping on the web in the morning news meetings. If a reporter said, “I’ll file that story for tomorrow”, Ron would reply with, “It’s news now.”

Ron would be the first to say he didn’t always get the latest lingo, but he knew what he wanted to get done and he’d learn what he had to in order to get there. This is exactly the sort of journalist we should want to be, the sort of editor newspapers today need to have on staff. So when I got word that Ron was laid off from the Enquirer last year, I was flabbergasted. The industry needs more like him, not less.

So I say to you, fellow journalists: Be more like Ron and take these lessons to heart:

1. There’s no such thing as a journalist who has nothing left to give and nothing left to learn.

You are never too old, too “analog” or too “set in your ways” to learn new skills. Whether it’s a new workflow, a new tool or a whole new way of thinking about your industry – you CAN learn it if you try. It might take a long time and you’ll make mistakes, but you’ll get there and get comfortable.

2. Lead by example.

When you are a journalist other staff members look up to, the future of your newsroom is in your hands. When the reporters of the Enquirer joined Twitter, I believe it was due to more to the example shown by this well-respected former print editor rather than the cajoling of the twentysomething social media editor.

3. Try not to assign work you wouldn’t or couldn’t do yourself.

This is a vastly underrated trait of the best newsroom leaders and it goes back a bit to #2. If you don’t know how to find a story in your CMS, make a simple edit on a page or send a tweet, it can be tough for frazzled staff members to believe you really understand what they do and why it is important. I’m not saying all editors should be able to do any job in their newsroom, but knowing the basics goes a long way in the internal PR department.

4. Develop good relationships across your newsroom and across generations.

It didn’t matter if you were a page designer, an overnight web producer or a newbie cops reporter – Ron had an amazing array of useful advice, anecdotes and war stories to impart. Coming from different backgrounds, skill sets and age groups gives us a lot to learn from one another – and can be the basis for some wonderful friendships.

5. Mentor others – or reach out to someone to mentor you.

Many young journalists and former young journalists have shared their stories in recent days of how Ron touched their lives in lasting ways. If you spot a coworker who could use some guidance, constructive feedback or just a sympathetic ear – reach out. If you’re the one in need, don’t be afraid to approach those you respect and admire and ask for their support.

6. It’s the journalism that matters, not the medium.

The medium doesn’t determine the quality of your journalism – you do. It doesn’t matter if it is in a tweet, blog post or 1-A story, if you’re telling a story that entertains, enlightens or explains something to readers – you’ve done your job well. I can only hope I’ll still have Ron’s voice in my head someday when the web is old and busted and there’s some new transition to be made. “It’s the story that matters”, he’d say. And he’ll still be right.

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