Journatic is selling outsourced news at the expense of U.S. journalism jobs, but local news operations should take this opportunity to promote themselves to readers as the truly local option. [...]
Collecting your advice on engaging readers and growing audiences on blogs. [...]
Do you respond to your news org’s detractors?
Sure, we all talk about how engagement is SO IMPORTANT and we want to work with our readers, but when it comes to criticism, I so often hear social media coordinators or newsroom editors say, “Eh, I just ignore them, no point in replying.” Not so.
First of all, keep in mind, there are two types of detractors you’re likely dealing with here: Trolls and complainers. Complainers can be turned into fans – or at least neutral parties – but trolls will always be trolls, no matter what you do. While it can be difficult to sort through your hate mail/comments to find those that would benefit from a reply, it’s worth it if you can change at least one mind.
Case in point: Last Friday, we at The Huffington Post, along with every other news outlet, posted Sarah Palin’s emails from [...]
During my professional sabbatical in the month of April, I had the opportunity to travel to Moscow, Russia to talk with Eurasian journalists about community engagement.
On April 22-24, the New Eurasia Media Program held its annual International Conference, where I, along with other journalists and bloggers from around the world, shared experiences and tools around the theme of “The local newspaper in the middle of the action”. I also gave a post-conference workshop on social media tools to a smaller group of Russian journalists (but that’s another post).
My presentation looked at the idea and launch of TBD, focusing specifically on ideas that worked and what, ultimately, led to it’s shift away from the original mission. I wanted to give attendees some good ideas they could try out at their newspapers amid the doom and gloom of a startup that didn’t exactly [...]
With the midterm elections coming tomorrow, lots of news outlets will likely be launching their fanciest new toys and social media ideas to best pull in that coveted election night audience on the web. TBD’s no exception, though our election day experiments are based in off-site crowdsourcing to better inform our on-site coverage.
As we did with the Washington D.C. primary elections, we’re launching a Crowdmap to track voting problems across the District, Northern Virginia and parts of Maryland. We’re asking readers to report long lines, broken machines, ballot refusals, electioneering and such at the polls using email, Twitter hashtags or on-site reports. It worked pretty well in September, though this time I’m a bit worried about Crowdmap’s servers holding up. Right now as I post this, they’re struggling to load any of our maps.
I’m particularly excited to try out Foursquare in Tuesday’s election coverage. In our attempt to [...]