How and why news orgs should answer critics on Twitter

News organizations should always be sure to reply to critics and questions that come in to their Twitter feeds. The method doesn’t matter. [...]

10 ways journalists can use Storify

When Storify came on the scene, it inspired a lot of oohs, ahhs and speculation as to how it would work for journalists. Here are some ideas. [...]

Four who influenced my approach to social media

As part of their 35th anniversary, Poynter is crowdsourcing a list of the 35 most influential people in social media. They ask people to write Facebook notes or tweets recommending people for the list, with votes to come via re-tweets and likes.

This kind of voting system makes it very likely that we’ll see the [...]

Social media for bloggers workshop

Saturday, Oct. 2 I taught a workshop at American University’s School of Communication on Social Media for Bloggers. This as part of an ongoing partnership between AU and TBD.com to provide learning resources for our blog network, AU students and the community.

Here are my slides from the presentation, which goes over how bloggers can [...]