Dispatches from the living amongst journalism's walking dead

Month: December 2009

Recommended reading on saving journalism, new technology and social media

“New” Tools and Technology

  • Prior to its demise, Editor & Publisher had written about allegedly “new tools” the newspaper in Knoxville uses to police website comments. First of all, I find it alarming that anyone, particularly a publication supposedly in the know about our industry, would find this community management approach new or innovative. I say the system Knoxville has employed is a bare minimum for every site with comments. (For the record, my paper has had a nearly identical system for two years – and it isn’t even close to ideal.)
  • To their credit, E&P also talked to working journalists trying out Google Wave in the newsroom. Also features quotes from a familiar source (shameless plug!). I’d link to E&P directly, but they have a paywall that makes their news useless on the internet. I guess even a paywall on your site can’t save your business model, huh?
  • Econsultancy has created a helful look at search engine optimization for jounos. SEO is a strange and complicated business, but it’s worth knowing the basics if you want to get your content read by more than just your regular visitors. Everyone says the future (or, really, the present) lies in the power of search – so it’s good to know.

Social Media

  • Despite what some curmudgeonly types say, social media is definitely not just for kids. Recent demo studies say senior citizens are making huge inroads into social networks like Facebook and YouTube. I’m hearing all of the time how we need to keep hold of our senior readers by focusing more efforts into print, but maybe we as an industry just aren’t giving them enough credit in regards to the Internet.
  • Speaking of social media in the newsroom, Mashable thoughtfully put together The Journalist’s Guide to Maximizing Personal Social Media ROI. If you ever wondered why there’s a push to get into social media or what exactly you can get out of it, it’s worth a read. They have really good ideas for building a social media routine and establishing priorities for reporters and other news managers using social media in reporting/branding/aggregation.
  • If you aren’t very familiar with the mobile social network Foursquare, here’s something of a guide to get started. Foursquare has a lot of potential for journalists, mobile reporters in particular. I hope to write about this a bit more soon.

Saving Journalism

  • Robert Niles asks: What should the government do to help journalism? Niles really goes out on a limb to suggest that the government can help journalism not by funding it directly, but by changing the health care system and raising taxes on the wealthy. Sound crazy? Well, I don’t see your solutions anywhere.
  • In case you’ve been living under a technology rock, Apple’s making a tablet next year. Everyone’s been expecting it – and it very well could be the turning point in this particular realm of technology started by the likes of the Kindle and iPhone. For once, the journalism would would be wise to capitalize on what could be the beginnings of a new technology shift and we ready with tablet reader friendly news. No guarantees it’ll work out for Apple or for our industry, but it’s worth a shot.

The “lost” generation of journalists may be my own

In a recent post on Reflections of a Newsosaur, Alan Mutter lamented a lost generation of journalists among those coming out of college right now. He was right about the lost generation, but I think he has the wrong people in mind.

Instead, I think of my own age group – those too young to have ever experienced the heyday of newspapers and too old to live on hope alone.

Sure, there are a lot of journalists coming out of college right now (or in the last year) who will never be able to work in a newsroom as most of us know it, but I think they are better off than one might think. They’ve been trained in multimedia, they’re inexpensive, flexible and are far better prepared to become “new” journalists (mojos, start-up reporters, bloggers) because they never learned the bad habits of “old” journalists. Best of all, idealism is on their side.

No, I believe the truly lost generation of journalists may be my own.

A few days ago, Pat Thornton, an industry blogger and founder of Beatblogging.org posted that he left journalism. In the time I’ve read his work, Pat has always been full of ideas for the industry and he really believed it would change. For him to give up is really saying something.

As Thornton noted, “Maybe I would have been better able to withstand the upheaval in journalism if I had known the good times.”

And he isn’t alone. In response to Thornton’s news, a former classmate of mine, Meranda Watling, tweeted, “I want to believe journalism can make a difference. I haven’t given up yet. But I’m not sure how long idealism sustains you.”

I know this feeling of near hopelessness isn’t confined to our “gap generation” of journalists – but we are victims of some seriously bad timing.

We got to work just as or just before the bust started. Many of us attended journalism school in the late 90s/early 2000s, just as those schools were starting to rethink their focus on the web. If we learned anything about it there, it was half-baked, at best. Some of us got further training on our own or on the job, but many just got laid off (if we got jobs at all).

Consider this: Of all the very talented journalists I knew in my days in Kent State student media – 18 of 25 right off the top of my head are no longer in the business due to layoffs. From my experience, most newspapers killed their young first.

Even those who have managed to stay employed don’t have it so great. We, like everyone else, wait around for the next shoe to drop.  Every potential mentor and helpful editor has lost hope – or their job. If there are older journalists still working alongside us, we tend to catch a lot of the animosity over the widening technology gap.

Like Pat, we have been frustrated watching traditional media flail around looking for a business model, many ignoring much-needed changes in favor of doing what they’ve been doing for decades. Maybe we try to push change and just end up more isolated. Maybe we gave up a long time ago and are just going through the motions.

We can try to go on to other journalism jobs, but we’re up against experienced veterans put out of work by layoffs and kids right out of school who will work for (sometimes literally) nothing. Competition is a lot more fierce than it was even five years ago.

Eventually, my generation may have to leave journalism altogether. I know I’ve thought about it a lot, but I’m just not ready. News is too much a part of my life to take a backseat – at least, not until all the options run out. Part of me wants to stick around to see if it’ll ever be what I thought it’d be like – and another part admires Thornton for having the guts to give  up that ghost while he still has time to make a long career doing something else.

While I think journalism in some format will still be around for the long haul, I have to wonder how many people my age will still be around to contribute. More importantly, will anyone care?

Journalism and the Interwebs: A Reading Guide

I read a lot of industry blogs and they generally all boil down to two topics: complaining about the Internet (or complaining about people complaining about the Internet) and lamenting the future of news.  It makes it all a little tough to keep up with what actual issues we’ve settled this year and what’s still out there to be figured out.

Thankfully, the Nieman Lab Blog took the time to assemble what dominated discussion regarding the future of news this year and takes a look at what will likely be hot topics next year as the industry continues to reel and (hopefully) evolve.  Most notably, next year seems to be heading in a direction of looking beyond the industry itself to what the affects the changes in the industry will (or should) have on journalism education, politics and public policy.

And in the second camp of journalism industry blog posts, Paul Bradshaw reviews all of the complaints news folks have had against The Internets over the years in one fell swoop. From hating on Google to opposing blogs and user-provided news, he offers something of a summation of just how depressing some news execs can be when it comes to that which they don’t understand.

In online news, only the presentation matters

It the industry may finally be learning from our companions in social media and aggregation. We’re starting to see that users want things to be simple, up-to-the-minute, all in one place and, by God, they aren’t going to just read whatever we say they should.

I’ve been working on a project with Gannett that tackles the next phase of our websites’ design to reflect a lot of these observations. I expect the same is happening at news companies all around the nation. I can only hope we all don’t continue to make the same mistakes in designing around the often conflicting interests in content and advertising.

The past couple of weeks have seen the roll out of a few new looks and ideas for online news presentation that really seem to focus on the observed needs and desires of readers, while not ignoring how much the online medium has to offer. These three presentations, in their own ways, seem to fit what we know users want…and quite notably, they dared to design them without ad positions.

NewsPulse

NewsPulse on CNN.com is a great visualization of the idea many of us have had for online presentation. It’s s simple, sortable stream of stories by media type, topic and various measures of popularity. It is essentially Digg without the Diggs and a lot cleaner interface.

Caveat: As a front page web news manager, I hope some measure of importance of news could be factored in as a filterable option, as many people who’d use this product might not otherwise see “important” headlines because they would not be popular or in a topic area they would tend to read. Of course, the user should probably visit another site if they want “important” news anyway (zing).

Living Stories

Living Stories, the new presentation experiment from Google, the NYT and WaPo is exactly what online news should be. I can’t get over how amazing this presentation is and how useful it can be for following a complex, long-term story or topic (like the health care reform).

A Living Story gathers all news updates, opinion, multimedia and conversation on an ongoing story in one place, at one URL. The format is best suited to help a reader see the latest developments in a story, with a timeline of events, important documents and user comments in an easy-to-digest fashion. What I like best about it that it is customizable, cookied for returning visitors to pick up where they left off and easy to follow offsite via RSS and email alerts.

Best of all, if this project works out for all parties involved, Google will make this available to other sites. It’d be a huge improvement in what’s currently available on most news sites, including that of the WaPo and the Times. You can read more about the living story from Paul Bradshaw, who is similarly dazzled.

Real-Time Search

You might not consider it a news presentation, but Google’s real-time search is a perfect format for breaking news. It builds on Google’s already formidable search presence with live news updates on a searched topic from news sites and Twitter (with more to come). It isn’t exactly made for news, but it should be. Maybe if we spent more time working with Google as opposed to trying to fight them, we could get something really great out of a product like this.
We at Cincinnati.Com used Google’s real-time search to supplement our coverage of University of Cincinnati football coach Brian Kelly’s departure for Notre Dame.  It’s an improvement over Twitter search (which we’d usually use) in a lot of ways because it allows you to see the latest news on the topic from blogs and news sites. I do wish that, like Twitter search, it allowed you to customize a geographic range…but that can always come later.

What job is best for journalism right now?

So I’ve been going through something of a journalistic identity crisis lately that’s put me in a real malaise about the industry at large and my own career. So if you’ll let me get a little personal for a post, I could use some help crafting a useful new job that could help my newsroom – and help my future a little bit too.

After seeing just about every low point of staff morale and picking up more tasks seemingly every day – I’m not really sure how to describe what I do anymore or see what could possibly come next in my career path. (I used to have a plan – but it’s pretty much moot now.)

I have my annual review coming up at work and I hope to craft a new job description for myself.  Problem is, I’m no longer sure what I’m best suited for or what skills might be most useful for my newspaper or any other media organization.

Right now, my business cards still say Social Media Editor. While I like keeping the title so it sounds like I have a really innovative and cool job, my paper really can’t afford to have a position like that of, say, Robert Quigley in Austin. (After reading about the cool stuff he gets to do all day seemingly without any day-to-day news constraints, I wonder what paper can.)

So here’s what I’d like to know from you:

What kind of non-reporting journalist would most benefit you as a news consumer? What would you like to see a local news outlet do differently (that could realistically be achieved by one person)?

If you work in journalism, what skills are missing from your organization? What kind of online position would help the newsroom at large?

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